Question 1

What is your refund policy?

Accepted Answer

REFUNDS:
Once we have begun the Eviction process by posting the Notice to Vacate, regardless of whether the tenant pays rent or leaves, there are NO REFUNDS.

Question 2

Can I collect rent after you have filed the eviction?

Accepted Answer

Most judges will DISMISS an eviction case for nonpayment of rent if a landlord accepts rent from a tenant AFTER the eviction was filed.

Question 3

What happens if my tenant does not appear in court?

Accepted Answer

The court will generally issue a Default Judgement in favor of the landlord.

Question 4

How can I pay for the service?

Accepted Answer

We will email you an invoice for online payment. We will NOT start the eviction process without receiving payment.

Question 5

Do you offer refunds?

Accepted Answer

Once we start the process and work has begun on your case, there are no refunds.

Question 6

What documents do I need to submit to file an eviction?

Accepted Answer

It's best to send the following documents:
 •  Signed Lease Agreement
 • 1st page of the Lease Application
 • Photo ID's of the tenant(s)
 • Rent Roll (an accounting of when rent was due and when it was paid)

Question 7

Do I need an attorney to file my eviction?

Accepted Answer

In some states, yes you do. However, in others such as Texas, an attorney is not required. An authorized representative of the property owner may file and act on behalf of the property owner on the initial eviction.

Sec. 24.011. NONLAWYER REPRESENTATION. (a) In eviction suits in justice court for nonpayment of rent or holding over beyond a rental term, the parties may represent themselves or be represented by their authorized agents, who need not be attorneys. In any eviction suit in justice court, an authorized agent requesting or obtaining a default judgment need not be an attorney.

Frequently Asked Questions